KOLEEN ZELMER is a paralegal and has worked with Thompson & Howle since 1995.  She received her paralegal certificate from Western Washington University in 1991. She has worked in the area of disability law and elder law since 1991.  Her primary duties include drafting pleadings and monitoring guardianship and probate files from inception to completion.  Ms. Zelmer is registered with the King County Bar Association to present ex parte matters and also volunteers for the King County Superior Court Guardianship Review Program.  She is one of two paralegals tracking over 300 ongoing guardianship and estate files, including client contact, drafting of annual Trust and guardianship reports, and probate documents.  Additionally, her responsibilities include hiring, training, and supervising secretarial staff for support of paralegals and attorneys.

LANA ARMSTRONG joined Thompson & Howle in 2006.  She has a degree from Beloit College majoring in Economics & Management with a minor in Journalism.  Her duties include drafting routine correspondence, pleadings and notices, maintaining the guardianship report calendar, organizing case files, scheduling hearing dates, and arranging for service and filing of documents.